Does the script include a secret?
No. Only a public site key goes in the page. Rotate that key from website settings if you need to replace the snippet.
Help
Frequently asked questions
Short answers for installing the script and reading the dashboard.
Why is live traffic empty?
Live visitors are people with an event in the last minute. The screens refresh every ten seconds. Quiet sites show zero quickly, which is expected.
Which timezone do reports use?
Events are stored in UTC. A single website uses that site’s timezone. All websites together use the workspace timezone, which defaults to Asia/Kolkata.
Can another domain send events to my key?
Collect checks the request origin against the registered domain. Local development can allow a missing origin when that flag is on. Production should keep it off.
Do you store IP addresses?
Raw IP addresses are not saved. Visitor ids are hashed with a per-site salt. You can exclude an IP or a path from website settings.
How does uptime work?
Our server requests the site over HTTPS about every five minutes. HTTP 2xx and 3xx count as up. Incidents open when the site goes down and close when it recovers.
Is there a WordPress plugin?
Not in this release. Paste the script in the theme head, or in a header plugin. A connector plugin can come later and will use the same public key.
What does the free preview include?
One workspace, websites you register, the public script, live and historical reports, and uptime plus SSL checks. Paid limits will be published on the pricing page when billing starts.